Welcome to the team. We look forward to a very prosperous and effective business partnership.
Dhaka Distributions does not sell products and technologies
under distribution direct to end-customer. It is always through
channel partners.
Only services and solutions are subject to our direct sales
depending on the business situation. Partners are nevertheless
welcome in this segment and we are more than happy and willing
to work jointly in possible scenarios.
Partnerships on certain products maybe subject to tier
placements. For example – Bitdefender and Acronis. In case of
tier positioning, margins will vary.
Dhaka Distributions protects business account incumbency. In
case of renewals or repeat orders, incumbent partner is first
preference irrespective of tier positioning. Incumbent partner
prices are always special in comparison to competing bidder
partners. However, if customer’s choice disfavors incumbent
partner, we will notify the partner, provide an opportunity to
rectify the differences with the customer, and will favor
another partner only when incumbent partner fails to convince
the customer. Customer always comes first and it our joint
responsibility to maintain and manage a customer account in full
satisfaction
Dhaka Distributions maintains strict confidentiality on business
lead information. Business information provided by a partner
will not be disclosed with other partners.
Dhaka Distributions will share business leads with proactive
partners whenever received directly from customers.
All negotiations with partners will be transparent and
confidential.
Rights to a business lead will be reserved only through a formal
notification of locking over email. It is on
first-come-first-serve basis.
It is mandatory to disclose customer name and details while
asking for a price or locking a business lead. Dhaka
Distributions will not disclose the lead to other partners. Nor
will participate directly to the bid.
We believe in transparency and proactiveness in a business
partnership. Discussions and follow-up communication is highly
appreciated and welcome.
Partnership is effective only for registered partners. Price
release will be only after enrollment to the partner program.
Terms of business / Rules of engagement (Financial and
Technical) will be negotiated and decided business case-to-case
basis.
Dhaka Distributions reserves the right to terminate the
partnership at any given point if circumstances lead to such
measures.